We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It looks good as soon as I try it I can tell but it looks OK
Arrived in advance... the price is great I do not see time to use it
Good and effective product. worth buying. Very sharp knives.
not as good I thought it would be
Great product, different parts to give you different shapes . I will highly recommend.
Like it. but never experienced it
I arrived very quickly and just what they offer thank you.
Item received broken
I haven't tried it yet. I will write a review later.
First test made and works
It is not very convenient to insert blades. But it is leveled, it is convenient when making preparations for the winter
Works quite well...
The box came smashed
Well, so-so product, disposable.
It's very good looks a little lazy but it does its job
Visually, the grater does not differ from the description, in the presence of all the grater, there is a gift (as promised), but at the first attempt to use the mood deteriorated. When using, it was necessary to hold potatoes in one hand, and hold the container with the lid with the other hand, as it drives around and does not hold. Very flimsy design. And the delivery is unexpectedly fast.
I like it very much and it is very useful, thanks the shipping was very fast
Happy with product... Recommend purchase. Arrived well before due date... Thank you
I enjoyed it very much I will buy more in this store ....
The package is broken, but it's okay inside