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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The backpack is excellent! Above all expectations. Neatly sewn, even, not a single thread sticks out. Many pockets and compartments. I bought it for a friend, but now I want this and myself) it's even a pity to give it to him.
Very good the space and the material, did not find defects
Backpack is top. It is really waterproof and very large.
It is divided into three spaces on the inside and has two blank compartments one in front of the space on the dorsal side. There's a space to put in a container. The material doesn't look expensive, but I could tell it was made with care. I bought it for travel use, but I am satisfied.
Everything came to the city. The backpack is good, it is good, it is a little VOD and the sides of the castle of a viddylennya and two DIRI (such a design) of a plod/water, it will be normal to pour...
Fast shipping. All is according to description,
Cute backpack
The backpack is really good, many pockets and roomy, its money exactly works
Nice backpack! With him! Compact, lightweight. The material does not inspire confidence that it will last long, but therefore the price is not high! 2 weeks flight is excellent)
Namana, 4-note 15.6 with 5-note non-close For my tasks in 2-3 laptop is suitable
Thank you store! Husband liked the backpack. Fully as described! And also on the backpack was a speaker in the form of a heart, where the best wishes were written! It is very cute and thanks to the seller for it!
The backpack is good, the fabric is dense (similar to plaschevka). Many different pockets. Quite roomy. Recommend. I did not communicate with the store. Came before the deadline
Not a bad backpack. The store put in a sticker with nice wishes, thank you) satisfied with the purchase!
Very nice bag I am very satisfied a big thank you to the store
The store quickly sent the goods. Came 07.11, expected to be up to 15.11. Bottom in the backpack without backing. For this price is acceptable.
I did not find any jambs! Very satisfied, looks like in the picture, I recommend
Arrived in Israel within two weeks, exactly as described
Super friendly, backpack good material and with partitions. Recommend
I'm cool, I loved the backpack and it arrived very quickly, much earlier than planned and ready for the Christmas tree! Arrived with a handwritten notice from the store that says "dear friend, i hope you are happy every day." Thank you very much, very good service. Merry Christmas and Happy New Year!
Backpack cool, roomy, sewing good. I took the guy, he likes everything. Thank you
It's wonderful and elegant, and the most importantly the store message surprise and respectful
excellent product. highly recommend
Everything came safe and sound
I bought my father. To touch thin
excellent backpack..:)