We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Спасибо, получено. А хорошая сумка, замки рабочие. Цена чуть высоковатая. Два раза пронес с грузом, но это ж месяцами проверяется, чтобы узнать что износится первым.
The order was received through stomat in Pyaterochka. Arrived very quickly, everything corresponds to the description. The bag was taken to his son for his birthday. Personally, I really liked it. I recommend the store and the store.
A good bag, bought as a gift. I liked it very much
The bag is worth its expectations. Many convenient pockets inside, surprised the pocket for a bottle of water (in the photo). Sewn well. No claim.
Very well stitched .. dense multilayer material of the whole surface .. 1623,28 on the day of sale
Сумка очень удобная,сделана из качественного материала,смотрится симпотично.
It's a little different from the video, but anyway I liked it pretty much
Выглядит вроде как надёжно, и в целом даже симпотично
пришла очень быстро. материал плотная джинса. сделана аккуратно иинадежно.
Delivery fast, not Russia post! Not very comfortable straps if just on the shoulder, the maximum can be lowered the bag about to the waist!
The bag is excellent took Gray, the material is good, it looks expensive. Even order is higher than your money. You can safely take, really good goods.
Not enough language on the Castle
Everything corresponds to the description.
The bag is good and really small as everyone writes for long trips little that would fit knew not to buy. There is no parable to the store and the goods. thank you.
A good bag, a fully complete set for the pool, a towel, sneakers, slaps, replaceable linen and a form for the Hall. Can be worn as a backpack. It does not look cheap. Quite stylish Recommend
A good travel bag, as in the description. Convenient, practical
The straps on the bag are not the most convenient if you carry a bag over your shoulder. If I want to carry the bag in my hand, then tighten the two straps to a short state is the time. In general, there are strange design solutions, otherwise a normal bag.