We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wonderful backpack! Issued express delivery, arrived in 5 days, delivered by courier. I am happy with both the store and the goods.
perfect backpack,I recommebd.
The backpack is very kind, No thread sticks out anywhere. Lightweight, many pockets . Very decent. I'm happy with the purchase.
Perfect. She took as a gift for everyday wear, not for a child. I liked it very much. Inside, the threads stick out a little, but it's not a problem. Outside is quite neat and good. All locks with a rubberized fabric, which serves as a protection from the wind. If used for the purpose, probably there will be enough heat inside.
Рюкзак замечательный, легкий, вместительный. Заказ пришел за 3 недели, все хорошо, продавца рекомендую.
I like super) delivery to the House brought) ordered November 10 came on December 2)) quickly)))
This is a really good bag made with everything you would want for baby and parts have silver thermal lining. Better than expected. thankyou
шикарный вместительный рюкзак. для скорой помощи само то, возить свои вещи и еду
Sufficiently capacious, while on a woman does not look bulky. Color matches. Took for trips on vacation as a hand luggage. The material does not seem very resistant to pollution.
I am very satisfied with thw backpack,it is very suitable for mom.
As in the description. Very happy with my purchase
Заказала 11.11 получила 17.11 в постамате в пятерочке. Серый цвет - не серый, а с примесью какого-то сиреневого оттенка, из-за этого дешевит. И вставки типо "кожанные" тоже сильно блестят и портят вид - выглядит дёшево. Имеется запах пластика, средний, думаю должен выветриться. Рюкзак большой, вместительный, много карманов, в принципе, прошит хорошо. Если бы брала не на подарок, поставила бы 5 звёзд,мне норм, а вот на подарок - выглядит дёшево, из-за описанного выше. Спасибо продавцу, отправил быстро, но мы не общались.
Order delivered by courier in 4 days after payment. It's easy. Recommend.
I'm sooooo happy with this purchase)))) Super backpack♥& Middot;
Large backpack capacity!
perfecta, exactamente igual que en las imágenes. llegó en una semana
It looks good in principle. Delivery was very fast.
Exactly as Advertised, lovely colour slight difference than ad but that can happen on line, no need to contact store, perfect for back of my wheelchair, will let you know more after using it
Yes, you need to get used to the backpack. So many pockets! I liked it very much. Took for travel.