We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great item, fast shipping.
The product arrived in excellent condition, although the photo in the description does look a little bigger and already having it in hand feels small and that I chose the one that says "long". It is fine to store food or some book, tablet or iPad. I liked it but I expected it a little bigger.
Very convenient backpack. You need to buy a big one. All the same, he looks small.
The bag is well packed. The appearance is great.
Great backpack! Nose, holds the shape well, I buy the second one of the same. I recommend it.
Small. Comfortable. Sewn well. In the rain did not get wet.
Great bag, stylish.
Cool backpack for a great price, thank you very much store!
Thank you bag class I really liked only the size was wrong.
Great backpack, as described, arrived in 3 days
Chest bag was received after 15 days in USA . Nice bag . I am very satisfied .
I am satisfied with the cost-money ratio.
Nice bag. Shipping is super fast. The store is good.
The bag is more than I expected, in general, a cool bag
Pear now great
The goods are good but sending it it is Suk whole dance with bubps
A decent bag, what I was looking for in Moscow, similar and near was not, and this was what I was looking for, I advise, all as on video, roomy and not gr.
Excellent backpack, it's very convenient to go to work.
Premium grateful to the store, fast neat delivery, the bag is made perfectly, the seams are even, the threads do not stick out, the lock is still there, I'm happy with with to
As in the photo, delivery 4 days to Krasnoyarsk.