We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product arrived right… Satisfied
The watch is very nice, very well packaged, with its corresponding box, I recommend the store, in 15 days
Super, super. Thank you very much to the store, autumn is operational. I still did not receive the parcel so quickly, within 10-15 days. I also received a bracelet as a gift. Thank you for your goods.
Great as described
Thank you very much for the store looks as in the pictures very beautiful but it does not work I will buy a battery and try
Very nice watch, excellent value for money, compared to the country where I live, fast delivery! I recommend it
Delivery is very fast, after payment the store confirmed the order in 10 minutes and after an hour already sent and not by post of Russia. Probably related to this is fast delivery. The clock is serviceable, shiny, attract attention.
Everything is fine. The clock is small.
Very beautiful watch more beautiful than the description. My mother loves him very much
Very good and handsome. my wife loves it.
The product arrived in the Netherlands very quickly within 15 days and is contained in a beautiful box in a shockproof case. The product looks very nice and I hope it works well too so I will use it immediately. Really beautiful and worthy of five stars, thanks.
Thank You. Very fast Shipping. Thank You for Gift. Good Goods.
Precious watch, same images. No incidences. Recommended store, I am delighted with the product.
cool, 2 arrows, delivery by courier instantly, my wife liked it Packed in a beautiful box, I recommend