We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Color as picture. Very beautiful. Sat perfectly. I will order more colors. As a gift, the bracelet was put. Came for 3 weeks to Moscow.
Quite a good, light dress, short. The fabric is not dense, black linen shines a little, but not critical at all. I took S, although I mostly take m. I have wide enough hips, I would take m would be too loose. And here straight fine. The bottom is not processed, but I think it should be. With the store did not communicate, sent quickly, got to Samara for 3 weeks. Put a fenechka as a gift) I'm happy
Cool, tempering on vacation, I will order more different colors, for 48 size chest 105 and hips as well, XL, perfect size
Ordered 13.01 peztszła 29.01, fabric jersey, comfortable feel, color as the picture, no smell, in prezencue bracelet, as minus small incision bottom.
Parameters 84-74-94 162 cm, good. Fast shipping, 2 weeks.
Ordered 21.11.2019 came on 18.01.2020. Cool dress. Corresponds to the description. Put a gift. For the summer is super.
Veľká spokojnosť. Splnilo očakávanie. Pekný sexi strih, príjemný materiál, paint presne Ako for obrázku. Trochu som SA obávala veľkosti (rozdiel Medzi EÚ označením and Čínou), but Sadlo Ako uliate (nosím S and S Bolo akurát). Prišiel AJ darček Ako pozornosť pekný náramok. Doporučujem.
The product is happy, I got a dress a little with a marriage, I opened a dispute and the store immediately repaid half the cost without problems, it is thin, pleasant, breathes, on og 88, OT 68, about 93 Wear S village is perfect, height 168, front is short, but I took for the sea, I just right
Delivery is 1.5 months. The seams are smooth, soft, pleasant to the body. After washing, the size and color did not change. Came under a different track number, together with two other orders from different stores.
Excellent product, elastic fabric good fit, color same as photography. I'm here early. I totally recommend the store.