We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The straps are as close as they are made for a giraffe. It will definitely rub. In the rest for their money norms
I liked everything. It's kind of tight. Lies waiting for the new year.
Sent a black backpack? Ordered Blue! Good but not enough for me.
It's already the second one I buy. You have to make good use of it when it is low price xq rocks the penalty.
The backpack meets expectations. There are no obvious shortcomings. Practical and convenient. I haven't been operating in a distance yet.
A good backpack for 1500₽
Backpack top to zhigulevsk arrived in 5 days 5post did not stick out Sellers recommendation
Backpack like and cute. Inside one compartment and one additional, hidden on Velcro. 2 pockets for bottles on the sides, 2 side pockets in front. The back is thickened, but there is no hard frame. Many all kinds of ties for fastening additional devices. But! Absolutely creepy design of straps! I don't know who designed it or why. Maybe the designer was drunk? The straps for some reason are very close to each other, strongly rubbing the neck. I have red spots on my neck only because I was like an empty backpack around the apartment. In general, to this product, the store should put also a scarf as a gift. :)) I will have to put special clothes under it, or a scarf winding, which creates additional problems. I doubt we can leave with him all day. Only for mini hikes. The price is adequate.
Great stuff. In Samara came in 2 weeks, I'm happy.
Backpack for the first look is very good, there are no heaps of pockets, accessories are also at first glance good, the fabric is very dense with nutria rubberized, in general, the thing is good. came very quickly, sent too quickly, the store is good all over garlic, I advise everyone, if it comes soon or I will find what defects-I will leave additional feedback. All successful purchases, take care of health.
No words. for such money, the backpack is just a class. Recommend!
Shipping fast. Days only on arrival. This degree cotton E-EMS which is similar. Very good done.
I came quickly. Everything is in order, meets expectations well sewn, the lines are normal, the material is reliable to the touch. A lot of fasteners, hooks, devices .. We have to study them all. Almost everything is regulated Looking sooo cool backpack for hiking When examined inside, waterproof material was interested. At its protector, the crease place of the fold is White I do not know until it's normal or not. Time will show.
Same as the last one. Delivery to Rostov Region 7 days (!). Excellent! Thank you for the excellent product!
The store is super! The goods are worth their money. My recommendations!
Very good backpack, thank you to the store, 5 stars communication.
The backpack came quickly, tracked to the last, for weekend trips in full fit. I like everything, confuse only the seams, very large. But the price is full, we have in Novorossiysk such from 2500 and above. Next will be seen, in the process of operation.
Three weeks to the southern Urals. Tracked. Thick fabric. Husband Happy
The backpack is good, as in the description, reached in 14 days, the producer is sociable, immediately answers, but on the backpack all the norms, except for one factor, the straps are very close to the neck and they are very stiff and can rub that not ice, after 1 km, can be rubbed, I'm not talking about long trips, I will think how to fix it, maybe the fabric in the form of a scarf or bandage, but in the summer I do not even know, especially if I go actively, I took it for 292 rubles, he's good, if not straps. A roomy one compartment but a large 35 can even 40 liters, I do not particularly understand. So for a backpack 4-out of 5 of budget backpacks, because the straps of the backpack is very important!!!
A good backpack. Price is good
Backpack is great! It came in a normal postal package, it took more than 2 months. There are threads sticking out, but it's not scary. Locks hidden workers. Back female. Thanks for the backpack.
Corresponds to the description, the store recommend, the parcel was not tracked.