We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great stuff. In Samara came in 2 weeks, I'm happy.
Backpack for the first look is very good, there are no heaps of pockets, accessories are also at first glance good, the fabric is very dense with nutria rubberized, in general, the thing is good. came very quickly, sent too quickly, the store is good all over garlic, I advise everyone, if it comes soon or I will find what defects-I will leave additional feedback. All successful purchases, take care of health.
No words. for such money, the backpack is just a class. Recommend!
Shipping fast. Days only on arrival. This degree cotton E-EMS which is similar. Very good done.
I came quickly. Everything is in order, meets expectations well sewn, the lines are normal, the material is reliable to the touch. A lot of fasteners, hooks, devices .. We have to study them all. Almost everything is regulated Looking sooo cool backpack for hiking When examined inside, waterproof material was interested. At its protector, the crease place of the fold is White I do not know until it's normal or not. Time will show.
Same as the last one. Delivery to Rostov Region 7 days (!). Excellent! Thank you for the excellent product!
The store is super! The goods are worth their money. My recommendations!
Very good backpack, thank you to the store, 5 stars communication.
The backpack came quickly, tracked to the last, for weekend trips in full fit. I like everything, confuse only the seams, very large. But the price is full, we have in Novorossiysk such from 2500 and above. Next will be seen, in the process of operation.
Three weeks to the southern Urals. Tracked. Thick fabric. Husband Happy
The backpack is good, as in the description, reached in 14 days, the producer is sociable, immediately answers, but on the backpack all the norms, except for one factor, the straps are very close to the neck and they are very stiff and can rub that not ice, after 1 km, can be rubbed, I'm not talking about long trips, I will think how to fix it, maybe the fabric in the form of a scarf or bandage, but in the summer I do not even know, especially if I go actively, I took it for 292 rubles, he's good, if not straps. A roomy one compartment but a large 35 can even 40 liters, I do not particularly understand. So for a backpack 4-out of 5 of budget backpacks, because the straps of the backpack is very important!!!
A good backpack. Price is good
Backpack is great! It came in a normal postal package, it took more than 2 months. There are threads sticking out, but it's not scary. Locks hidden workers. Back female. Thanks for the backpack.
Corresponds to the description, the store recommend, the parcel was not tracked.
Purchase very successful, good contact with the store. I recommend the seller.
09.12.19 made an order, the backpack came on 18.01.20. The backpack fully corresponds to the description, even a little better than in the photo! Definitely recommend both store and product!
Well made back pack, shipped next day after payment. Recommended for all...
Everything is super, the seams are even all as in the description. the store works well quickly, the delivery is just a parasite!!! success in his business!!!
A good backpack, looks sewn firmly. In the back and straps of the insert. Roomy, good dinner