We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The size approached, it's difficult for me to choose the size, took the smallest. Ahead is narrow, but if you cut the pinky normally. But walking is uncomfortable. Perhaps with large sizes more comfortable. The color is rich beautiful. Insert on the heel plastic.
Cool shoes. Very beautiful, and the shoe is comfortable. The only thing-on a wide leg do not hesitate to take 1,5-2 sizes larger.
The shoes correspond to the description, very beautiful, reached without any damage. The store, definitely, I recommend. The size approached.
Received the parcel after a month and a half, at its 38 size, took 39, I approached, comfortably sits, but on the leg looks rough, the spout could be shorter to do, in general, the shoes are good, everything is neatly glued, without dents, it was packed well, in an air bag, probably I will order more black))
Very beautiful shoes, just like in the photo, A little tough. The parcel came quickly.
Shoes are super. Wzięłam size 38, ie such as I wear and fit, but for a touch of wider foot no longer wejdą. Heel about dziwo, does not look tandetnie.
Gorgeous shoes size fits perfectly
Shoes look like in the picture!) but at 37 turned out to be butt, it is better to take on a larger size. The truth is they have a very long nose, in my opinion.
Just the coolest shoes for this money. At 24.2 took 38, approached well. Heel comfortable. Highly recommend
Super shoes! Comfortable! Beautiful, it came less than a month.
Very beautiful! Look at 1000 dollars! But I was very small! At 37, probably, will fit
At its Russian 35 size ordered 35, the shoes fit perfectly. Thank you.
Shoes sent me for a long time, already wanted to return the money, but still the store responded and sent the order. they're cool. I have a small leg exactly 35 and they fit me perfectly))) despite such a hairpin, very comfortable))) I advise, look awesome)) packed in a doll, all whole and not crumpled)
Super shoes! Justified my expectation))) very worried about the size. I was afraid that they would be small. But they sat down like poured. Thank you very much to the store for the fast delivery despite the virus. Packed well no damage. In the kit were spare sets. Seller recommend. When ordering made a small discount that was very pleasantly surprised))) in general, I will say one in these shoes you will not remain invisible)))
Beautiful shoes as described thanx to the store the shoe size is small I had to order another one tonite cos I love the shoe
Beautiful shoes,but a big big.
Arrived one month in advance compared to date set. Well packed it very pretty like the photo. Thanks to store who answered all my questions when sending. I highly recommend.
Beautiful, very comfortable, the size was the right are 37, it was slow to arrive by parties and Post collapsed, But rest foremost nicely, super recommended.
Girls, they are the bomb! Color super rich. Now the dimension! My foot is 24.5 cm, it's standard 38 Size in Russia, not thin and thick foot, regular. I took 39 size on my leg, too narrow size butt. IN general think raznoshu!) to Samara about 3x weeks