We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
3XL fits bit tight, should have order 4XL
The jacket is a great size, it is great for spring and autumn.
Nice thick vest, well lined, nice and warm. In Netherlands wearing my son L/XL. Here XXL ordered and fits perfectly.
Cool and warm sweatshirt, arrived early, store five stars
Loved excellent product
Follow the size table and to me fit 5XL, bought, served .... but was fair .... next buy 6XL. 1,90m and 110kg weight.
Very good exceeded my expectations ......
Was very satisfied!!! Delivery was ahead of time and the blouse is very good, the fabric is great and super warm, husband, it has 1,80 height and 90kg served right.
Very good like the matter super attentive because had doubts about the size Super Ocean store eventually buy more
Great material. Recommend Size p is not so small, but OK
The jacket is very good! Only with the color a little wrong. I'll order another one. With different color.
Different fabric first asked becomes even better for winter loved variety so Q bought 3 and continue buying.
Great product I ocean store and detail good follow the information with the seller before buy I sent pictures of a blouse and measures my Before make the purchase
The blouse is very thick, the material is good. Seems that keeps warm in winter. Like, found it very beautiful. Definitely buy other colors.
Exelent for cold and very comfortable
Beautiful come very early was great in my excellent material
Like, very recommend. Was perfect for me, very satisfied.
A great product and efficiency in delivery thank you
Great store asked to change the color he did as combined Super recommend great coat very warm.
Beautiful Brasil size XL, size G. Recommend
Blouse perfeitaaaaa⭐⭐⭐⭐⭐Thick and warm. My husband, the size was perfect it has 80kg and 1.80 height
Good material and fast delivery