We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pants are very comfortable and warm. I live in a country house, took specially for the season of autumn and spring. Most importantly, the wind does not blow, for a country life it is very important.
Product as described - size fits the size chart. However, due to the relatively high waist, the legs are shorter as expected. My height 165 cm and weight 62 kg, the legs of XL are just above ankles, if I sit down my legs get cold. Otherwise fits well.
Choose according to the size chart,it fits very well, the colour is great! very satisfied!
Height 175, weight 120. Took 6XL. Someone will like it, but I would like a little more free in the hips, knees and calves. Although not tight and on top of the pelvis and belt norms. I liked the material, inside straight fur is real, soft. Outside is a dense fabric. Chic inner pockets. In general, good dance
Got, fit in size, you can probably take a little more, but also so good.
Normal pants. osen-5 *-10 *
Perfect. The cloth is not plastic. Is polyester soft over and no noise to move. Note 10! Have 1,73m and XL.
Very good pants
Very well pants, perfect seams, fabric very good ,very warm ,ordered 2XL according to the size chart and it fits perfectly. Delivery was extremely fast ,10 days to USA
The pants are good, warm. Let's try them on winter ! Recommended
Super hot! Loved!