We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Product, Fast Shipping
Miracle! Class! Respect to the store! On the leg like poured, light, comfortable. Packaging can envy many sellers! Grade 5 +
I bought my husband for 24,5 always take 41 just right. very light, comfortable, leather. The husband tried on and began to wear even nowhere to rub. Shoes for the summer breathable all in holes on our Israeli climate is very good.
Excellent! I ordered two sizes more...
I liked everything, took for an elderly person, he is happy.
Everything is fine.
The size coincided, even with the scare, very comfortable.
Very nice, soft, presentable, accords to the price, a detail: when cleaning them if you have them on, your socks will be stained by the perforations what the shoes have. I recommend them.
Better than all.
In the Czech Republic came in a couple of weeks, the size 42,5 ordered the size 11 came just. Advise!!!
The product corresponds to the description, delivered to the Perm Territory in less than a month. The size corresponds to the Russian scale of sizes. I recommend the store.
Myagonkie, feet very comfortable
Very soft, light just oboldet recommend it very quickly, upokovka good, look very good husband happy now will order more родствинекам
Luxury shoes, buy a second time-very happy. Thank you!
His 43 size take (11 size), fit perfectly. For the spring itself, light.
Match the description.
The 44 size 45(11), fit perfectly, see what will be worn
nice and confi thanks
Excellent comfortable shoes. Look good too. Very good product.
Gorgeous shoes that match the description... My father loved him very much and said he was very comfortable to recommend it