We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Gorgeous shoes that match the description... My father loved him very much and said he was very comfortable to recommend it
Fast shipping i am very satisfy
Cool, but were great at least 1 cm. How to correct the situation, I will not attach my mind!
Dear Seller, the shoes have received in appearance normal as our feedback Thank you
The size came up perfectly, at first there was a smell, but after a day disappeared. It's definitely not genuine leather, but it looks good on the leg. I did not communicate with the store.
Excellent summer shoes! .. at its 42 size took the size of 9,5. sit perfectly! thanks a lot! ..
Optijd sent size corresponds is also good
נעלים באיכות גבוהה מאוד מגיע ארוז נפלא בתוך כרית אויר. נוח מאוד מאוורר
The item fits the store's description.
Thank you store. Fast shipping. The strip on the heel is not red (like a fire truck), but dark cherry. I can't see it. Ventilation on the sides and on top is good. The smell is smelly, it smells like glue. Nice shoes. Size: at 43 took 44, very freely. What you need in the summer, considering that the heat of the leg swollen.
Very quickly came. Ordered the size exactly on the foot-stop 24,5 cm, and ordered. I measured it like it was sewn on my leg. Really liked ..
Excellent shoes on our 43 took 28 cm. the length of the foot and 12 size
Very beautiful, on the leg sit cool. it is necessary to take the size in size. thanks to the stores.
It's fine. On the leg of a wide leg 28 cm took 12 size. Just right, does not press anywhere.
<2en> Éppen csak határidőre érkezett. <2en> Jól néz ki, de vigyázni, mert 41 méret kicsit nagyobb inkább 41.5
Спасибо большое продавцу за быструю доставку. Ботинки отличные.
Very good. A touch on the large side.
Thank you beautiful shoe
Great product as description in after sales. Fast delivery. Thank you