We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The backpack was delivered to St. Petersburg in 13 days the goods correspond to the declared. I bought my son to school, 4 compartments are very roomy, looks decent and firmly the only thing that the partitions are very thin material.
Good product for low price
The backpack is good, such as in the picture. A capacious many compartments for storing things.
Thank you store Dear more loved the product arrived before the time
Ordered on July 29 came on August 14 in the Saratov region, the backpack is super. Bought in grade 5, the size is excellent
The order came quickly, the goods correspond to the description, and the child really liked
The backpack is large and roomy, the black color is saturated, the material looks good. Inside the partition and the truth is translucent, thin. The size will be good for the trip, but how would the city recommend that large people or those who need to wear a lot of things and equipment, as it's really big
I ordered a backpack for my son to school, he really liked it, I recommend the store and the store
Looks like a good backpack, thin partitions between departments, fast delivery
Like in the picture. At first there was a smell, but it was weathered. Zippers are good, sewn soundly, neatly. Thank you.
Excellent backpack, very roomy, many pockets. I liked it!
Super fast delivery, 2 weeks. Thank you store. The product corresponds to the description. The backpack is very roomy. Took the next academic year. Therefore, if I add feedback, it will not be soon. I hope that will serve a long time. Yes, the seller is always in touch with any question. Respect.
Excellent backpack, the son is happy.
Beautiful, came quite quickly. in the photo the color is not so saturated. 4 compartments