We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Backpack cool, my son liked
На ощупь приятный, выглядит хорошо. В ручке на втором фото вставлен легкий усилитель типа пенопласта. Качество материалов нормальное, брака нет, швы ровные. Надеюсь замки zip не подведут. Думаю за 17 баксов хороший вариант.
Delivery is fast, 2 weeks to Moscow. Nice backpack. There's nothing to complain about. Purchase satisfied.
рюкзак как в описании, простенький, компактный, приятный внешний вид.
This was a gift to my brother. He is happy. Thanks!
Order Received, delivery fast. Thank you. Recommend
Для школы идеально,ручка немного толстовата.Ткань прочная,три отделения,что очень удобно.Рюкзак стоит уплаченных за него денег.Единственный минус упаковка,при доставке был порван пакет и на рюкзаке незначительно нарушена ткань.
Only today received, I hope enough for at least three years. Of the minuses of one zipper on the locks, I did not see the exits under the control bank and headphones. Personally, I do not have enough pockets used to their more, but the impression of a backpack is positive.
Delivery to the Leningrad Region 3 weeks. The backpack is neatly sewn, there is no thread, there is no smell. Lightning, in my opinion, flimsy, let's see. Thermos 0.75 liter comes with stock, lunch in containers also with stock. I'll look in operation, I'll add a review.
There are no questions, the backpack is good of durable material.
The son is very pleased with his backpack, everything is well placed in it. Many departments, for the school, what you need.
Great backpack. Great store. Take a large size.
Got everything as described. Probably, for your money you should not expect more. Backpack on a solid four. Let's see how it will be in operation.
Nice backpack. As in the description.
For Labai puiki kuprinė. Kvapo nėra, atrodo tikrai kokybiška.
The rucksack came in five weeks, all is OK. Looks very good, like on pictures.
Wonderful! Large, roomy, strong, stylish! There will be a great gift to her husband for Christmas.