We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery was very delayed. The store did not respond to messages at all! Long delivery and finally, the delivery service for technical reasons could not deliver to the specified address. At their request, I changed the address and as a result of waiting for another 3 weeks to that long wait and the order came. The hat is worth the money. No strap! There are defects on the pile of material from the friends who ordered the straps. But for that kind of money, the hat is worth it
It should be shipped in a box and not in a bag, it arrived crushed, if not for that it would be perfect, it still looks good
Sizes are large, you have to order at least one size
The hat is thick, perfectly packed. Strap, of course, G, but can be replaced with another one or a ribbon. The hat is simply chic, Flock, soft, very thick. Width can be adjusted by drawstring. Thank you store!
The hat can fly in the wind but if it is adjusted and put on deeper then the norms
I received the package I say thank you to the store
Overdue all delivery time promised to deliver 17.10.2022 30.11.2022 order not yet
It's a bit big but overall it's a good product
So beautiful. Exited about the color and the material. I will order another one
I liked the hat, I got a little wrinkled, I straightened it on the steamer
Good product as described by the loser I recommend it
UH and got a hat, waited a long time but it cost. I liked it.
The hat is wonderful) but it's problematic to adjust the head. A bug came with collateral, although the package was reliable and inside the air. But apparently in customs or mail vacuum broke. Everything is easily restored. Recommend
Very satisfied with the purchase) the hat is just lovely!!!
Perfect Ant fast shipping!
Thank you as it is in the picture
Everything is fine, came before the deadline, well packed!
The hat is impressive! I bought my son, he's like a movie hero in her. Came in very good condition, packed perfectly, the size approached. The material, of course, synthetics, glitters. He liked it.
Paldies.Precīzs apraksts un izmērs.
love it!!
The bubble burst, the hat came crumpled. Yes and crooked sewn
Slightly crumpled, but on the head is not very noticeable
The goods came damaged, the air cushion was broken and the hat was damaged, I could not evaluate
Wow.
bom