We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
child sized but it fits my head lol good product, packed well.
I like it very much, the only thing that came a little crushed the top
The delivery is absurd from fast, product as described, very pleased by the acquisition.
The material is good, but the size does not fit me, and the bride too, on a very small head...
The hat is good, but the strap is dangling. It needs to be fixed somehow
Packed perfectly
Nice hat, I'm very satisfied. I have a head circumference of 56 cm, took 55-58, but still a little large. This is, of course, a minus, but not particularly critical.
air bubble package got damaged during shipping... luckily the dents in the hat could be "saved" with some steam and patience... ;-) - is a very nice hat! thank you
Unreal hat. The store took care of the packaging, so the product came in whole. 10/10
This hat make me feel like Heisenberg ı lost the I lost the thing around the hat lol but thx
It is a very simple hat, for the price you can not order much I arrive fast
This is perfect. Outer balloon was popped. But the item is in good condition. Fast delivery impressed me. But I wish I would have ordered the bigger size.
ok na imprezę
Kokybė Gera Tik medžiaga skrybėlės prasta.Joti Ant arklio tiks.
Arrived ahead of the scheduled delivery. I'm very satisfied I'm gonna wear it and sent pictures later. Thanks to the store
The hat is fantastic for the price food size I am happy thank you
I didn't guess a little with the diameter of my head, they are a little big, but I think it's okay
The hat came well-packed, for 2 days, not crumpled. Well-made. There is only a smell, but it will erase
The material is not felt, everything is sticky and the pellets will be very fast, the color is pleasant, grass green.
Thank you good covered
Girls, the hat is really very cool, you will not regret it, for that kind of money. Inside the drawstring, which is adjustable by head volume. Not wrinkled, holds the shape well, came without a box, but packed well. Fast delivery. Up to m. o. Two weeks.
Hat class! Came in excellent condition, not crumpled. Looks cool and stylish
Packed perfectly, the hat is super
The hat is good. A little wavy, you need to steam. I was afraid that the crumpled one would come. Carried. There was a package with air, he probably saved)) I recommend it.
Well received. Good.