We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
UH and got a hat, waited a long time but it cost. I liked it.
The hat is wonderful) but it's problematic to adjust the head. A bug came with collateral, although the package was reliable and inside the air. But apparently in customs or mail vacuum broke. Everything is easily restored. Recommend
Very satisfied with the purchase) the hat is just lovely!!!
Perfect Ant fast shipping!
Thank you as it is in the picture
Everything is fine, came before the deadline, well packed!
The hat is impressive! I bought my son, he's like a movie hero in her. Came in very good condition, packed perfectly, the size approached. The material, of course, synthetics, glitters. He liked it.
Paldies.Precīzs apraksts un izmērs.
The bubble burst, the hat came crumpled. Yes and crooked sewn
Slightly crumpled, but on the head is not very noticeable
The goods came damaged, the air cushion was broken and the hat was damaged, I could not evaluate
The hat is excellent, but it came mint
What I wanted
I loved it! Something bent came but it's nice Arrived earlier than expected
Hat for your money, a couple of times. I came very crumpled, did not help the inflated inside the ball...
How in the description, it came a little mistreated but I guess it was for the parcel.
Beautifully packaged, to wear a little uncomfortable, but for the image of the perfect
Incredibly beautiful hat, such as I and хотелапришла safe, not crumpled and during this time! Only, size adjustable zavyazochki inside, which is not very convenient, but think eventually find approach)
Hat wrinkled, air package was only inside and it saved the day hat during transportation. Hat was the normal package. Wear is crumpled
The hat arrived very quickly. Product exactly as pictured
Good value for money, I think quickly matted, was great, for photo shoot go. Very unpleasant smell, week weathered, leather strap does not attached. Goods detained by month, but the store sent immediately. For main accessory do not recommend, for photos and photo shoot go