We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product corresponds to the description, everything is super! Many compartments, a capacious backpack
I'm very happy. As a gift there was an elastic band for hair and a bracelet with Hello Kitty.
Очень много кармашков, снаружи и внутри, строчки все крепкие вроде, пришёл достаточно быстро, около 10 дней
The backpack is cool, the only negative-the straps are just trimmed and not sewn, and if accidentally hook, they will go thread :(
Very pleasant to the touch! Roomy. Corresponds to the description. In the kit there was an elastic band (usual black with a pink bow).
Thank you store! Everything is fine! Laptop Asus 17 "fit! Toad irresistible)) fans take necessarily!
Great backpack. The backpack is large and very roomy. Internal seams are treated with oblique bake.
Order in Moscow came in 2 weeks. Backpack-charm, in the parcel put a gift. I was working with a toy. A noble frog!) Seller-respect and thank you very much! Good luck to you!
The portfolio is stunning, very roomy, pleasant to the touch. There were no odors.
Excellent backpack, went in 2 weeks. Put a small gift. Shop recommend!!!!!
I liked the backpack! It looks very decent, sewn soundly, the seams are straight, the threads do not stick out, there is no smell. Capacious and wide, very many pockets both inside and outside, zippers look reliable. Packed well, the store put an opening and an elastic band. The frog is funny, it will travel with me) and most importantly, the order came quite quickly, took from the dentist. In general, I'm very pleased, thank you!
Рюкзак очень классный. До моего маленького города в Татарстане шло 16 дней. цвет брал оливковый или зелёный.Думал будет побольше, но это не страшно. Много вместительных карманов. В комплекте была веревочка, резинка для волос и бумажка с пандой. В целом мне очень понравился рюкзак, если будут проблемы дополню отзыв.
The backpack is excellent, nice material, roomy. As a gift put an elastic band, which is nice.
A pretty good backpack) sent another hair elastic band and a red bracelet; the store replied quickly, and sent on the trail. Day.
He arrived in only 11 days, he is madly cool and big that. All corsaki open, without defects and incomprehensible seams. The fabric is pleasant to the touch and the toy is simply chic. The backpack is very roomy. Also put a gift :)
Backpack just fire large, roomy, a bunch of pockets, delivery fast. Packed perfectly, put small gifts, which is madly pleasant. Sent to Cheboksary in 2 weeks. I am in delight
received super fast, it's big enough to fit my laptop in it, looks like the pic, have small pockets everywhere and looks like it resist to water ! super satisfied !
Рюкзак очень классный и качественный, за свои деньги просто бомба Ни одной ниточке ни где не тарчит, все аккуратно прошито Так же продовей положил резиночку и браслетик, очень приятно С продавцом общалась, вежливый и приятный Ответит на все вопросы Очень добрый, спасибо
A good backpack, I hope it will last a long time, I had to extend the very truth in the strap. Fittings are plastic, I'm afraid it will be easy to break. It sticks to the trash, this I did not take into account ..... Put as a gift a keychain, a bracelet is cute, an elastic band and some kind of thank you letter. I'm touched X)
Its very nice i like it. Its super cute and comfortable on the shoulders. Several pockets inside and outside if the bag. Overall its super cute. It also came very fast