We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The backpack is chic. A lot of pocket, very roomy.
Beautiful backpack, Mich, great, yshov for sets with rubber and grashka
Arrived quickly and in good condition. 100% recommended, do not think much about it, it is really worth it.
Lovely Large Capacity Backpack! The thread does not stick out. There are a lot of icons too.;) Delivery is very fast, less than a month. As a backpack lover, highly recommended! (In life, the color is a little darker than in the photo)
can confirm that the bag lasts longer than a month , nothing has broke so far and i’ve had it for a while. i use it for carrying my school laptop and books
Very good, as the picture
Amazing backpack! I love it
Good backpack, matches the description.
Fast delivery, nice fabric and surprisingly very roomy backpack. Thank you!
Great backpack for your money
She's cute, and she arrived almost half a month earlier than expected.
The backpack is beautiful, I am sure my daughter will love, I was just sad because not the keychainWhich I imagined would come, more Finally, is very beautiful, and arrived well before the deadline
Good good backpack, thank you.
thank you so much good store and good product
The bag material is good and the design is good.
Very good liked it a lot, it came with a little business of Hello Kitty I loved even more KKKKK
Everything is fine, thank you) I like it, but there is nothing to deliver at the moment, the backpack was waiting for 37 days
Product delivered on time and according to the described!
I am satisfied with the goods, there are many pockets and belts, a little confused but used to it. The store put small gifts, which is nice, but we are not girls, he gave it to relatives. You can put a laptop of 15,6 inches, most likely you can and 17 TK. Place allows. Also straps can adjust the space in the backpack. I didn't talk to the seller, the product came quickly
The best backpack in the world
Good backpack. Neatly sew. But the frog did not come :( I confused about it, they did not put it.
The goods went for about a month (quickly crossed the border, but hung for a very long time in Novosibirsk). The backpack came in two packs! The store also put a cute elastic band and bracelet as a gift. About the backpack: It's really huge! Tested for snow: do not get wet. Recommend!