We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A great bag, although a little smaller than I imagined. Well sewn, I can safely recommend the store. I would also like to note that the parcel reached St. Petersburg in just 10 days.
Delivery in 5 days! Thanks!
Great bag. got exactly what I wanted, and it's very rare lately
It's smaller than I thought, but still love it:)THANK YOU;))
The bag for this money is great.
Top! Use it every day. the material is great and it Looks unique
Good product, recommend
Not after such a bone, Duge zadoveniy!
Order dated 02 August, were to deliver by 28 August, received on 27 October. Ordered as a gift to the nephew and it was relevant to get in September .. packed in a plastic bag, but the bag is not damaged. The order is not tracked., delivered in the canon issue is not near the delivery address. There are no other claims except packaging, term and place of delivery. I buy a good bag already second.
Really a nice bag, lovely the materials. Recommended! Shipment and delivery fast.
Very satisfied with the purchase! Excellent bag for wearing small things. I recommend it to everyone.
A good mini backpack over the shoulder. Got there in a couple of days from Russia. Small, fit umbrella, container with food (small), documents, there are compartments for them. In the rain will not get wet . Thank you. Advise
Small and compact, the parcel reached St. Petersburg in 4 days.
Brought in 3 days. The bag is good, the capacity of the norms)
Good product. Very well materials and feel.
Dugé yakisna and зручna, top of the woven rubber, view stylish, Garno stitched with a pin in the middle of the city.
Thought it waterproof, so great a detail weak, the trabas plastic, could be aluminum or steel, the price, the rest all great.
The goods came in 4 days, I'm delighted! The bag is very beautiful, inside a lot of pockets, I'm very pleased and recommend the store!
The bag is the same as in the photo. Very neatly made, the threads do not stick out, the seams are even, the lock is very smooth and good. Came in time. I liked the goods very much. I recommend a bag and a store. Thank you)
This is a magic bag, I'm delighted thank you very much, I will still order everyone!