We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well received compliant very pretty thank you
Exactly as described. Measure the foot helps to request the right number.
Came whole, a little bit small. We'll try how we sit on the leg.
A good store delivered in 14 days yes Kemerovo very comfortable light sneakers are good for running
All norms. Recommend.
Very fast delivery! Sneakers are great, I love them!
Comfortable and light, made well. on the leg sit a little freely took clearly on the foot. delivery fast days 10. Their money is definitely worth it.
Good running shoes
Arrived well, quite liked tennis, lets see if is durable.
they deserve 5 stars if someone liked something just buy it they are trustable
At 42 ordered 43 size, insured, slightly too big, it is necessary to take the size in size, but I think will go, smell of chemistry, came quickly, with the delivery and the parcel came to Russian Post, but it's okay, what difference does it make where to receive
Thank you very much to the store for the goods. Came in 27 days
Exactly as described. Great shoe
The soles are unsymmetrical, especially in the tacon part
Corresponds to the European size. For some, it is probably better to take half the size bigger if this is possible
I wear 44 size, ordered 46, came just. The sole is soft, not golimai rubber. I ordered for running, it seems normal, one crochet rubs the heel, so I ordered separately soft pads. There is a feeling, as if the leg in width is not tightly tightened by lacing, so separately ordered an additional insole, in order that the leg was more tightly in width.
At 43 just right
Super fast shipping and very comfortable slippers. Very happy!
It feels like you need to take 2 sizes more. At his 45 took 46. As it seemed a little bit cramped. But maybe I have fins))). In general, it is convenient, normal sneakers for such a price
This is my second order of these running shoes, I have been served for 4 years. I recommend to all athletes
In general, everything is fast and excellent, I recommend the store. Everything is clear
Look good. Previously bought the same 2 times from other stores, while the sneakers are new all with them was excellent (one season of active sports use). This seller's sneakers differ: the material of the top of the toe sneakers is liquid and even the minimum does not have a thickening of the toe for fixing the fingers so that the fingers do do do because of this lack, when walking, the fingers are a little "ride". You can run in them. Ventilation in these sneakers is such that the legs will always be dry, even in hot weather.
They look good, with the table of sizes all converges, the child liked it, sent quickly and came quickly.