We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool!!! But the big ones came
Bigger for 2 sizes, and so the crosses are cool
Sneakers son really liked. The size was taken according to the size grid. Very stylish, comfortable. I advise the store and the goods.
For this money, excellent pedals for the summer chase. Light, soft. The size is the same so that I do not advise to take a larger size with a margin
I picked up the size table. Everything is clear. For this money it is better not to find.
All right. All right. Fast delivery, good product. Thanks
Exact and comfortable
Good sneakers for the grandson. He liked it. Thanks for the early delivery to St. Petersburg with the size guessed.
Order in size!!!!!!!!
Everything is super
Soft, comfortable on the leg.
Convenient, ordered its size 42 perfectly
Through me I ordered a comrade .... I thought I was pleased
Good crosses, go size in size.
The crosses are super, naturally the glue is not neatly pasted, and the little ones came. So did return no problem
Krasovki cool, I advise)
I did not like it, very soft outsole. I just took it out of curiosity.
The size approached, satisfied
Just super sneakers will check, all friends are shocked by them, in a good way
It came within 3 weeks. In the living were even cooler than looked in the photo. The goods are satisfied and will use for the purpose)
Tennis is beautiful! Is not comfortable, after all believe that the proposal is not this aesthetically beautiful!!! The number that was somewhat inaccurate because size 38 would be 35 Brazil was half loose!!!
In appearance, they seem to justify expectations, only from the Mail has not yet measured.
Order the size in size they are not small