We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good for lab!!!!!!!!
As usual, everything is fine! 11 size 43,5-44
10 The size corresponds to the Russian 44th. My husband's 42. After reading reviews, I ordered large. A little smaller. But the husband said that very comfortable. As I took it in my hands, I do not want to give it anymore) says, on the toe of the norms will be.
Very quickly came. took one size larger, came up perfectly
Reached the Leningrad region for 2 weeks, before the term for 3 days. Track tracking. Packed well. 6 Size on the insole 23.5 cm as in the description. The top stretches weakly, there are no rubber bands. Lungs. Fringing on the toe and heel of leatherette. Let's see how they clean up. Thanks to the store for the gift.
Delivery to Ukraine is very long. ordered on December 3, and took it to ukrmail on January 29. strangely enough, China went for a very long time, and Ukraine from tomozhni to the post office for 3 days. tavarom very satisfied, beautiful, Light, when walking soft. there is a small smell, but I hope that it will fade until spring. in my 44 size ordered 12 Chinese, came perfectly. the store is very sociable, I wanted to put 4 stars for delivery, but for sociability I put 5 stars. TPK that I recommend the seller and the store.
Came to Warsaw quickly, everything corresponds to the description, I recommend uniquely the store put a keychain as a gift, very cute))
Ordered 24.12.19 received in Kiev 24.01.20. Fully consistent with the description, were packed in a plastic bag and "mattress" (inflated packaging), there is an unpleasant chemical smell. Ordered on the foot 28,5 centimeters-came up perfectly. I recommend the product and the store.
Excellent sneakers, very comfortable, in the summer the leg in them just rests. I go every day everywhere: and on rubble, including, so the operation is tough. I have been buying them for a long time. Usually enough for a season or two. Taking into account the price is the norms. As for the store, I buy from him the first time! And if you compare previous sneakers, then these and the sole are thicker, and somehow reinforced technically something, the insole is thicker and softer. I liked them more than the previous ones, so if in operation they will show themselves from the best side-I will buy here. Delivery-slightly less than a month, during the sale period. Size ordered 10 to 44. In principle, good, but it was possible 10.5. But they usually stretch, so let it be better. The seller put a gift-a trifle, but nice. Packaging is a powerful such a puffy. The only wish of the seller: insert in the sock something like foam, so that it does not deform. And so satisfied, definitely in favorites.
This store takes not the first time. All at height, packed soundly.
Rosemir pidiyshov at 35. Duje Garno zapakovani, without smell, legki, and visually see the nose. The store laying the podharunok-Kitai oberig. Selling respect, stuffing, Chi Virno vibrated rosemir.
The sneakers came to the city hour, the packing of buli dobrae, the trochi viishli pomyati (back and sock), passing the pinkovp, the same legend. At 37 took 6, yakraz on the rosemary wiywent. Get up, but the trophies are worn.
Received within 3 weeks. The size fits. Lightweight. comfortable.
Excellent shoes. very light. Communication with the store is satisfied, everything was discussed and clarified, sent everything that was asked.