We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Backpack only for a warm period, as the internal performance at minus temperatures is laid. Seller cunning-wise asked to cancel the order because he bought at a discount price of 7.55 $. The dimensions of the backpack are quite satisfied.
Great backpack good material same as the description I am very satisfied with the order and the store thank you very much.
I'm very satisfied
A good backpack comfortable roomy, came for 18 days in Estonia, used a month, there is a small unpleasant smell, lower straps, one broke off one cut (first photo), and so I advise for such money very well, take it!
Slightly modify to smooth out and get a normal backpack and so in general everything is good
Normal backpack everything is sewn to complain nothing, let's see how much will last.
Everything is fine on the request to fold several different orders responded positively already in the way they were discounts in one package, shorter fellows, for the work of five balls, the store recommend
For such money is quite normal backpack.
Fast delivery. And I am very satisfied
Nice bag for my man for his travels.
Very fast delivery.
All ok. Thanks.
Like the backpack, sorry that came with a pockets descosturado but believe that has concert. But the backpack is cool. AND came with a scarf very comfortable.
Super, scarf as a gift, thank you!!!