We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This item arrived sooner than expected. Great backpack, the only thing that was worth mentioning is that I had to cut a ton of loose threads, but besides that, the item was good.
To Minsk a little less than a month. The product corresponds to the description. Packed in a zip bag and everything, but the goods came whole.
Fully corresponds to the description. Very neatly looks, but at the same time quite roomy. Special thanks for the fast delivery.
product is good but delayed despite paying more for shipping. what is not up to 0.5k should not be shipped more than 5$ from anywhere.
Отличный рюкзак. Идёт в комплекте с проводом, но пока не разобрался, как его просунуть в рюкзак)))
A little smaller than expected but overall good
Excellent backpack, the son is happy. For the school, however, not quite that, the back is soft, but taking into account the large format of current textbooks is quite suitable.
вроде все норм
So far, norms
Backpack Super, very satisfied
Normal city backpack.
The backpack is good roomy. Delivery to Rostov region in 17 days. Super!!! The son will be madly pleased. Thank you store!!! Recommend!!!
Everything is super, the backpack is excellent
All is well...
Love it. At the top
It's very good, just like the picture, I like it very much
I liked it, I'm 13 years old and I needed a very briefcase! And after half a month he came, it's the norm waiting well, to say it is China! Easy when there are no textbooks, with several pockets for things where the cargo norms are placed! What do you say? Class!!! Sori could not upload pictures!!!
Very long delivery. The track was tracked, did not communicate with the store. The backpack is good, the seams are even, the threads do not stick out, the locks work. There is a small smell, but not critical. Let's start using the review. Seller recommend.