We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good jacket, little thing in the big arms. I have 1,67 and 77kg and the size XL was good. Lining of the arms is different from the remaining internal. Has a large internal pocket. External pockets without zipper and costs.
I liked it just thought it got a little small.
I really liked the product, everything as advertised by the store. Arrived faster than expected. I recommend the purchase of this product.
Equal to the announcement
Good materials and good sewing, wear well.
Instead of gray they sent Green I don't know why, but I like a good jacket
Everything is suitable...
Got pretty fair more served
4XL could not fit an 85 kg person! it does not fit
The order was made on 10.11.22. Received in Alma-at 07.12.22. Autumn-spring jacket in appearance is not bad well-sewn delivery only expensive, but it's okay.
Boa jaqueta ! Gostei do produto !
Size exactly according to the height and weight. Material very good, very warm well.
Achei o produto muito bom e atende a expectativa da descrição de venda.
Soft jacket, inside have the and water protection sleeves has lining.
The jacket is super, I liked it. I took my dad, in a different color I'll take my husband)
Is the congratulations delivered very fast even liked
The jacket is good, the color is pleasant, the fur is also normal, not particularly warm, but for the spring is excellent
The jacket is good, the delivery is without smell and thread, I'm happy.
Very good, recommend
The jacket is pleasant, for a warm spring-autumn, without sticking out threads and smell. The village is good. Took on a larger size
The jacket is cool, stylish, well-seated, with the size of the store helped!
A good jacket, not very hot in moderation, the color is pleasant, I liked the fabric very much. the store is in touch and helped. Size. very good.