We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Size 3XL straight perfectly fit. Size 48-50, height 4-5. European m. Height 185, weight 82. 4XL would be big.
The jacket corresponds to the size of 50-52. Good qulity. Fast shipping. Thank you store.
The store is good, the jacket is cool, my husband liked it.
Hello. Sorry, accidentally pressed that the goods were received.. Just me for the first time
Well, I didn't expect another for that money. In principle, it is good, with a jacket/hoodie it is necessary to take a larger size. Itself 177/63, took XL. Smells like chemistry.
On height 178 weight 74 kg, took XXL, suitable, theorically can But it was to take on a larger size, but to me norms. There is no loop and inner pocket. Feels at + 9 very warm
The goods are good, delivery fast do not delay, the store 5iz5-ti, for the goods 5iz5-to
The jacket is good and warm, but very little! I took my son the size L (he wears a European S) came up to Tutya in the tube, but I can not wear a sweatshirt. Delivery is very fast two weeks earlier than the declared!!! You can buy and need, only size to take with a margin!!!
The jacket is incredibly cool. The store said with the size,-sat perfectly. Absolutely recommend!
Just only came with a detail collar stitching wrong
On Weight 77 height 176 ideally sat
As poured sits on me, my parameters are 170/53, the color is a little pale, not as bright as in the photo, I will order another very good fur
Jacket great. Those arms slightly larger than the normal piece 4XL. 1,70/85kg
The jacket is warm, but the smell... I hung it on the balcony so I could weathered.
Good product, as in images, very well done!!! Have 1,71 64kg and served me well!!!
I took it as a gift, everything is fine in appearance.
Was great got 1,81.
It's been three weeks. About the size: this is malomerka. I'm not particularly full, but the size took XL. Under her still the jacket will climb. For demi-season just right
Fur of course synthetics to the touch creaks, but, for such a price and fast delivery of claims do not have. Although the sleeves are really narrow.