We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thanks just the bomb is satisfied with the recommend!
Fully complies with the description
Article arrived before the date. Conform to the picture. Let's hope it's gonna be solid.
The backpack came very quickly less than 2 weeks in the Rostov region, was tracked, looks pretty, the seams are even, the threads do not stick out, corresponds to the description, my liked,
на вид хороший рюкзак, качество будет видно во время эксплуатации, сейчас сказать ничего не могу.
really nice bag, a lot of space and fit 17 inch laptop with charger, mobile with charger, big power bank, sunglasses, work uniform and still available space
The backpack is good, my son likes it . I was hoping it would be bigger. The measurements is not talking about main compartment, for example, the width for main compartment is only 14.5 cm, but if you stretching all compartments wide open then the width can reach almost 19cm. The height is not 50( 49 without handle). Again, length is not 35cm , 35 cm is when you count both side pocket in. The length for main compartment is only 29cm). But my son likes it, so, it’s fine. Juts hoping it will be bigger for main compartment . But shipping is fast and store responded fast too.
תיק מצוין וענק, הבן שלי מאוד מרוצה. גם יפה וגם פרקטי, יש מלא תאים כולל תא פנימי למחשב. בתמונות אפשר לראות את הבת שלי שהיא 1.25 מטר (הבן שלי לא רצה להצטלם...) להשוואה שמתי ליד את התיק הכחול של בני שהיה בשימוש . בקיצור ממליצה מאודדדד שכחתי לציין שהמשלוח היה מאוד מהיר :)
Good nice fabric, the zippers are very smooth and easy to operate, we were very satisfied with the purchase. Thank you!
рюкзак соответствует описанию, всё исправно
The goods came very quickly, without visible damage, corresponds to the description. Seller recommend.
Доставка за 10 дней. Хорошее качество, рекомендую.
Good light backpack. Good value for money. Fast shipping. Description and dimensions-correspond to the specified.