We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On my 43 size, their 44 size is right. It's good that I ordered 44 sizes.
Cool sneakers for summer...
Excellent. Thank you
Product as described, good value, Fast Shipping
Like the product price're ok, had to take the insole to foot power to the mouth of shoes is a little tight but after the foot goes is very comfortable and light
Chic summer crsses, for such money in Russia you can not buy anything, just take it!)
Everything is fine, the size matches.
Look and fit great. Definitely a summer shoe.
All is well 43 ordered for 43 all as it should.
Comfortable super light just like wearing slippers with socks. Happy with product.
It's nice but they sent me 41 and I'm 43, good thing they left my son.
As described by the product
Good light slippers (like socks with a sole). The size of the table approached (leg 27,5). The only thing that does not like is the insole (it seems to be soft, but the leg is uncomfortable, well, and flat completely). I had to replace it. Let's see how much will be worn.
Were 10 days of posting to delivery, product as described followed the measurement chart and came right size, not taxed and comfortable and lightweight.
Lying. More like socks with a sole. Malomerit. On my 43 size ordered 44 villages very tightly.
On the size 40 Russia, took 42. A little bit more. It was possible to take 41
Delivery to Moscow 2 weeks. Lofers are light, comfortable. The sole is not thin. The size of the foot 26,7 cm ordered size 43 came up. At air temperature + 28 comfortable. The elastic band on the rise first pressed a little, but after a day the losers sat on the leg and the feeling of pressure disappeared.
Crosses are excellent, fast delivery, satisfied, and satisfied with the husband ..
Everything is good, but a little wide, the sole is very soft. Everything is cool
A good model for the summer. Took for 1271 rubles., for size 42,5 took 44, normally! Who has a narrow leg, take boldly 43th. Initially I thought that with holes, no, dense mesh, socks are not visible))). Delivery is not fast, for clear reasons. On the leg are light,, comfortable, the sole is soft, not thick, from sharp stones most likely can suffer.
Light, comfortable. Size in size 41 I wear, 41 took landing excellent neither more nor less. Recommend!
All Super, thank you.