We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is convenient. Lungs. Smell like Chinese shoes) there is a risk that it will stretch and fly away)
I liked it.... With the ad, but it didn't fit me, very small... but I will stay with him, I will present someone ....
Much more comfortable than I expected
5 stars are not enough. 10 stars. very good shoes. The top is tied with one type of sock. Even the loop is tied back with the rest, not sewn. The sole is moderately soft and moderately rigid. Ordered a size 46 for a foot length of 28,7 cm, a width of 12 cm and an ascent of 8 cm. The first time to be very tight, but after literally 100 meters passed, they sat down on the leg and now it is easier to wear it tightly and comfortably. The air is passed well. I will 100% order another one right now, after the recall. I see no reason to add photos. Fully comply. There is a subtle smell, but it is this smell that always fades 2,3 days later on the balcony. You can wash it-it will disappear faster. I put my shoes in the wash and make another order. The shipment is fast, delivery too.
Take it a second time, it's super
I haven't used it yet, but it seems to be good
For spring and summer what is needed. Recommend
Super soft well finished
Great product. Pity it got small. I have already ordered a larger number.
Arrived fast now I will test.
Shoe fits well and is as described. will be looking to buy from this store again soon!
I got the item everything as described,package with bubble，protective.
I absolutely love it.
Everything is super! Thank you store, delivery is fast. Very satisfied with the goods. With the size guessed)
Things are very affordable, and the delivery is fast!
It's beautiful exactly the same as pictures
xcellent service. It came very fast. The bag is nice.
Value for money perfect nothing to say
Sizes was a bit small. Fast delivery and order is as described. Will buy again
I hoped that the upper cloth more thick and elastic
Perfect, comfortable what I expected
Shoes aesthetic and comfortable. Are very light and fit perfectly. All According to zamówie niem. Have been provided very quickly. Successful purchase, recommend
Wonderful, light, comfortable and a great look! Use a lot for driving and walking.
Very comfortable and light shoes. For 41 size 42 fit as native. recommend.