We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sneakers, fire, sat on the foot of the norm, it would be possible to take a size in size, but I took more on the safe side, in any case, the sneakers are cool
this is so cute.. I love it and recommend it
Great. Exact size was sent. Love the sneakers.
The materials used are pretty good, I ordered a 44 me using a 43 and I still have small.
It has arrived before the date, and it is the same as shown in the photos., very happy
I highly recommend them the same q on the very nice ft
As in the description I would recommend it
Very beautiful shoes and fast delivery, very satisfied❤️
My 4th time buying in different color I get compliments anytime I wear them they are so beautiful
I do not think that they will live for a long time, but for such money will come down.
Take 2 sizes bigger, and so crosses fire
Right as in the picture, the size is perfect
Good night this tennis was paid if canceled will return money back
Come quickly. Fabric-suede (black)
Came sneakers very quickly. The son is happy.
For this price is excellent
Very cool crosses, like pipets
They're fantastic. I love them. Super chuliiiiisima
Nice. I love them.
Cool croses, I may take more, but already another model.
perfect .the size small little bit
very nice shoes it's a birthday gift for my nephew
Keds are beautiful, there is no special smell, but did not fit the size. At the foot of 25 cm (41 our size) took 43 size (27 cm insole), Butt. We can not wear .. So who will order them have it in view ..