Worldwide Shipping

MAXSITI U Summer Hepburn Style Big Sun Cap

10 reviews
100% of buyers enjoyed this product!
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US $0.00 Standard Shipping
39 days
Total Price:
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Item Type:
Sun Hats
Pattern Type:
Solid
Applicable Season:
summer
Gender:
WOMEN
Origin:
CN(Origin)
Material:
Polyester
Material:
Straw
Applicable Scene:
Beach
Department Name:
Adult
Feature:
Sun protection
Brand Name:
MAXSITI U
Model Number:
1005031
Release Date:
Spring2021
Style:
Casual

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Vovionline (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.vovionline.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

10 reviews
100% of buyers enjoyed this product!
5 stars
(10)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
Customer
verifed buyer
26 Aug 2021

Muy bonito! Parecido a la foto! Aún tengo que plancharlo, pero ya casi sin arrugas. Llego muy rápido! Recomiendo!

J***z
verifed buyer
25 Aug 2021

It came in combined shipping very fast, I still don't try it on, then I'll upload comments

D***A
verifed buyer
12 Aug 2021

The second time I order the hats, they are beautiful, but you need to put them in a box to prevent them from wrinkling during shipping. It only takes a few days to be able to straighten them…Shipping took two weeks, fast and excellent

L***a
verifed buyer
29 Jul 2021

Hat. I'm delighted! Came very quickly, days for 10. was packed in a regular package, so strong creases. Wet gauze in a few layers and very hot iron, nothing else helped.

N***a
verifed buyer
26 Jun 2021

Пришла за 2 недели, чуть примялась, но я ее еще паром не расправляла, рекомендую!!!

S***S
verifed buyer
26 Jun 2021

Интересная эффектная шляпа. Пришла достаточно быстро. Материал особо не мнущийся. Покупкой довольна.

T***k
verifed buyer
9 Jun 2021

A beautiful hat, keeps the shape. Corresponds to the description, was well packed. Recomment

N***j
verifed buyer
9 Jun 2021

Seller sent my package quickly very big hat, it shines a little to my taste, it's pretty in the end it's to protect me from the sun it suits me I love especially because it is big it protects even the shot, thank you.

Customer
verifed buyer
26 May 2021

I got my order. Very satisfied with the purchase. I advise everyone of this producer.

O***t
verifed buyer
10 May 2021

Nice hat. Before St. Petersburg for 2 weeks in Postamat. Here for this money is definitely not to buy. The packaging was not hermetic and the hat is crumpled, but it seems to me the shape will return

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