We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is the second time I buy from this store fast shipping store very serious product very good
Good ones. The charge holds for a long time. It's quiet for music, but I watch movies.
Troppo' long but ok
It looked like a different color but it came before
Quite good headphones, the sound is excellent
Very well heard well arrived, in time and form
Battery very weak. Is very fragile.
Great headphones! I'm not a music lover, the sound is completely satisfied, the volume is good, there are no noise, pairing with the phone immediately. The battery lasts for two working shifts. (radio, yutub). Speak English (connected, disconnected, volume maximal, and incoming call number says.) Long press on + adds volume, on-reduces. Before that, they were the same, but they spoke Chinese and the sound was adjusted by short pressing (it was more convenient.) Headphones for 300₽ very satisfied. Recommend! 5Stars!
Excellent delivery time very good equipment store recommended
Its battery lasts long and it allows me to move away from the phone pretty far but one of the ears stopped working the same day :(
Wonderful from all sides. And the sound is normal, and work for a long time, 12 hours without a break. I already took the third-first for a test, then my husband and now for a child
very good product as compared to price, good sound, easy to pair up with apple or android, the wires are a bit short and fragile, dont know how long it will last, if wires were 2 inches more longer on each side it would have been great , good product, i recommend
All OK, work well, have ordered a second, store recommend.
1 School, flickering идтикатор constantly. Every 5 seconds. And like the rules. A month already yuzayu. 1ые already for use. There is no problem.
Comfortable, cool with excellent headset, bit sound-bass blanks. In general, you can listen and enjoy. In short, I am satisfied with the shopping, recommend goods and store
Excellent headphones, surprisingly good sound. Battery holds a couple of days.
Very long service
Perfect product and fast shipping, thanks!
Excellent headphones perfectly hold a charge. But that's bullshit with volume control buttons, since these same button to switch tracks.