We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery is fast, it's cool. Packing outside is chic, this is also a huge plus. But took off 1 star, as the bag passed all crumpled (((with all its good packaging and even the air was inside... the interior decoration is perfect! Everything works fine, the seams are just a fairy tale! I recommend to buy, if you can straighten the shape of the bag. And I went to Google how to do it
The bag is cool, my wife really liked it, came before the claimed. Bow as a gift also liked
Great bag thank you.
Dear Seller, thank you so much,, my wife is very satisfied,, just super
Not have doubts about the product recommend and beautiful excellent finish, will buy but 1 my gostosinha loved
Very beautiful, surprised me finish!
A little disappointed because she's very young.
The handbag came quickly, perfectly packed, everything corresponds to the description. Beautiful and comfortable very like. In frosts, I think, will not go to wear, can be hollow, but for the warm season the most it is bright and pleasant. Inside put the inflated tight package, so as not to crumble-for this special thanks. I recommend to buy. The store is wonderful.
Bag chic, thanks a lot to suppliers
Wonderful, super recommend lovely handbag
Very beautiful loved
Beautiful but small
thsnks for fadt delivery and accuracy
Fast shipping, product equal to description, recommended.
I arrive perfect, very nice and well packed, thank you very much
Perfect, I liked it very much, same as the description
The bag is beautiful came very well packed, arrived perfect no wrinkled, is small but I knew when bought, am satisfied
Very nice, what I expected excellent!
Very nice bag