We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My favourite bag. Fast and safe delivery
A little jammed came, but in general very nice
Soft leather. deputy, inside without pockets. If you put on a long strap, then small handles hang out. Neat, original) I advise.
The handbag is the same as in the description. Inside is a small pocket, there is Belt. Packed in a cardboard box. Inside the bag is stuffed with paper , The bag itself is in the case. Inside the box, the store put a small gift-a cute keychain, which is very nice)))
Great bag! Stylish, beautiful, neat!
A little krivovata, but I think it will. The box was slightly crumpled
Elegant handbag, stylish, delivery is super fast, the smell of course is very strong, but it's all temporarily, packed very well, in a box, a package and a cloth bag inside inside the store put a small gift keychain, very nice. Thank you.
The bag is just delight! Came for 8 days in Kazan! The store is just a miracle, I made a mistake in color, asked the seller, he sent out the one I wanted. Thank you very much, I advise)
Bag delivered. The box is crumpled, but the contents are not damaged
Handbag for the summer looks very stylish, it is small in appearance, but quite roomy. Came the goods in the box on which apparently drove the train. But thank God! The handbag is intact!
Ordered on March 20, received April 5 (Omsk), was tracked. Several parcels combined with others, from other products. Took for 960.77 ₽ (written off coins), the original price is 1011.18 ₽. The bag is just a bomb! 10 out of 10!!! Look how the prod packed! I tried very hard-the package is dust + the package is matte, inside the bag is stuffed + carton box. The box is worn out of the vhlam, the Russian Post did not spare, it was created the impression that it was opened. The bag came whole, a little corner jammed, but not critical. The seams are even, the seal is clear, there are no jambs, I'm very happy! A small gift in the form of a keychain). It is not in a bag, in a box or package will lie, you can not notice) the advice will be sold-put in a bag). Strap inside the bag. I highly recommend to buy! Stylish looks!)))
A beautiful bag, but there is a little smell.
Bag Super! Came in a box and in a pollen. Nothing crumpled, the shape holds. There is a smell, I think, will fade. For this money is excellent! Reached +-days for 10 in Moscow, at the cash register pyaterochki, plus. I did not communicate with the store, there was no need. The order was sent instantly. Very happy. I recommend, definitely!
The bag is cool, packed on conscience.
Great bag. The seams are even. Thank you.