We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful dress, done right sin x size too big I will tighten a little from the bust and shorten in length! Fast Delivery
She's just beautiful, just like the picture. I'm super happy with my purchase, except that it is a little big on me, it is perfect. I recommend the store
Excellent, very kind store
Perfect I have release with the store for the color have as exchange some message me dis order the week end which arrived for him leave the temp control the Fabric and I l'es received a color that I wanted to top +++ is more order the 15 may arrived the er June with shipments to € 10 1
Beautiful, exactly as in picture, are satisfied recommend this site
Very beautiful recommended!
Would like to thank the emprenho store arrange the dress as requested, am super satisfied with the dress color is exactly as pictured, thank you!
Dress is przepiękna and very well made. Recommend 100 percent. Size 10 is our 40.
Perfect! The correct measure… loved! Flawless
The dress was gorgeous and perfect.I was also surprised at fast delivery giving us on plenty of time before event!
Beautiful dress well made very happy with it. The colour is just what we wanted and it fits perfectly. Good customer service as well. Thank you very much for all your help. Would definitely recommend
Absolutely perfect. Everything we wanted for my maid of honour for our wedding. The colour and fabric are exactly as described
Prefect. It was a great fit. The length was just right no alterations needed.I did not expect it to fit so perfectly. I'm buying more in the future from this website and definitely recommend it to family and friends"