We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The material is good, the pants warm with the size is all well but very short to my height 1,70 to the middle of the Shin
Good trousers made of warm and dense fabric. The size sit well, the waist is a little loose, this problem solves the belt. Pants are shortened, for my height 158 the length is perfect, just above the ankle, I do not know whether it will fit. Fabric clearly with wool, very warm
Delivery is very fast, pants are cool, warm. In my 84-106 3HL sat down as it should. My height is 161 ankle length. Thank you store! I recommend.
Trousers looks good. Hope it stays that way
Purchase satisfied. They sat very well, took XXL, I wear a full 46, sat down exactly. The fabric is dense, like flannel, but denser.
Pants are warm, a little prickly. 3HL at 48 are too big at the waist. I had to kill in my belt. But you can wear on the hips. Packed widely. There are pockets. For low. Sewing is normal.
Pants are very good. But unfortunately slightly too small. In Hmao came in 35 days.
Pleasant fabric, village back to back 80 waist, 100 hips, height 156.
Short, on my figure is not very suitable, on thin will be more effective
Pants cool! I order a second time! Shipping fast!
Thick fabric. The size grid is "own", does not meet Western standards
Pants are quite good, warm. But at a height of 173 cm and a weight of 63 kg ordered the size of XL and with difficulty pulled)) the truth for the holidays of the kilogram 2 extra picked up, perhaps because of this. Overall good, but the high growth will be short.
Very good fabric! I like it, though it's kind of short
Pts not a bad model. What is shortened is not scary. Under the Heels pts even nothing. The fabric is dense, warm. On big priests is not very, because. The fabric makes them even more. And stroynenkim-great!!
Attention! Very small! 2 sizes smaller!