We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Slippers received, soft, as in the description, the size with the store agreed to send the size of the foot, all as in the picture, soft, comfortable, light, Delivery + + +
Comfortable and light very nice
Normal losers, stink only a little chemistry, but I hope to weathered.
On the 42th took 44. Tight. But 45 will probably be big.
I took my son. Said great sneakers. The leg is comfortable.
Normal, only somehow seemed more interesting in the picture, and from the sizes did not guess, densely sit, although they read in the comments that you need to take in the size.
For the summer just right.
It is necessary to take one size more
Everything corresponds to the description
Ordered the 45th size, came 45th, sat on the leg perfectly, not small.
Super! In size!
On the Russian 41 and a wide leg took 43. Everything came up, very light.
39 about 37 ours.
Nice comfortable and good price!
Lightweight and easy to use. Muto good.
44 size does not fit. Always took and these little .. So disappointed with the purchase
Comfy and it looks great from a distance.
Very light, cool. Be careful with the size, take a larger size. Seller recommend.
Shoe is light, there is no gum on the rise, but on the leg hold. It's worth your money. If not highly demanding, then I recommend. To the store Thank you for the speed of sending.
Everything's perfect except the envalage. One of the shoes took a wrinkle on the instep, for sending it in a plastic bag and without a box to protect them. For the rest all right. I hope the mark of the wrinkle doesn't stay forever. Thank you!
Well my darling is contant