We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
nice shoes... recommend..
Seemingly perfectly in the inside, it is already worse to see that they will not last long and the size does not correspond to the small size will give his father-in-law a smaller size, but for such a price it is not surprising.
I love it.. I have black and now I bay grey.. Good and lite shoe!
Like very recommend yes
Sneakers reached quickly, light straight weightless, everything was perfectly packed, the color is very accurate, satisfied with the purchase
The size is slightly small.
Compatible with your order
Fast shipping. The slippers are nice and well finished. It is noted that the side reinforcements are not those of a top Slipper, but for the price it has, it is a good purchase.
44 Chinese approached clearly at 41 Russian, for a couple of months of shoes should be enough
Thank you very much super
Excellent, very comfortable, nice and light. They arrived early. They're the third pair I buy for my family, they liked them very much. Recommended.
Beautiful crosses!!! Recommend!
Honestly-I'm shocked, I ordered 44 size, and came to the look of some small, just like children. But the leg went out perfectly. to the store Thank you very much. i recommend it to everyone.
Only the size it was two smaller numbers. Ordered a greater number and still sank
For a thousand goods is good! Do not stink initially. Very light and soft. For volleyball I think not bad but I do not know the strength. And so in appearance and stitched and glued is not bad. At once, 5 km to work. While even like, although September is cool, walking is comfortable.
Malomerit for 2 sizes
Very fast delivery, thank you.
Took Black 43 sizes on the leg 42. It turned out Butt, wearing discomfort. There is no indication on the sneakers of what size they are. It is not clear, Toli malomerit so, Toli the store stupidly sent the wrong size. My wife came up. In general, more like a female, narrow sock. In general, they delivered quickly, and for such a price, if with the size to guess, then quite a decent purchase is obtained.
I order the second sneakers .. already .. I like .. but for 3 years .. I became on the sides and ahead of me the matter!
Comfortable, light, how long they last!
Ordered 26.07 to the Saratov region reached 18.08. Take on a bigger size I took 43 at 44. Externally look good let's see how they will be when they wear it