We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is a comfortable leather. It's simple, has a lot of capacity, and is perfect for leisure. It was There is no problem with the chuck. It's a great product.
It has more capacity than it looks! The leather is thick and solid. I was satisfied.
Beautiful and comfortable
Backpack cool, I recommend, did not even expect, the material is pleasant, not rigid
Well, not the skin at all, girl
I liked the backpack, as in the photo, the only thing, the back pocket was stitched half, but with scissors and a needle I'm friends, I recommend the situation))
Loved and very beautiful. Thank you
Backpack beautiful, matching the description! Delivery early!
The store replied the order quickly. The bag is very comfortable and sewn well. The seller in the gift put a rubber band for hair it is very nice. Everyone is happy
The bag is very beautiful, the style is very fashionable, the capacity is also large, I like it very much
I'm very satisfied
Very fast delivery and beautiful
Fast delivery in postomat of the nearby bank. The backpack is in excellent condition, there is no damage, the lines are even, all the zippers work well. Inside the lining of Acetate silk, two pockets (one with a zipper, the second for the phone). There is a medium length handle (fastened on carabiners), if you carry a backpack as a bag. On both sides there are pockets for a bottle of water or an umbrella. On the front part-two pockets on vertical zippers. I really liked the backpack, I recommend. To the store from me thanks, wish health and successful business.
Excellent backpack & store. Beautiful creamy white shade. Perfect size.
It was packed in several packages, as a backpack yes perfectly, but as a bag no, minus one star strap on the bag goes small, like a backpack all 5 stars.
The store very quickly sent. The backpack is soft and cool.
Cute backpack. Straps of something like slings, will not wipe out with time.
Good materials, zippers work well. Good backpack size, light, pretty and economical. I will definitely buy again, 20/10 Thank you store⭐⭐⭐⭐⭐