We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good for your reception. Reviews of the description, delivered to Wroclaw for 18 days.
Cool Bag! Like in the picture. Packed in dust. Delivery about 3 weeks to Tambov region. Two-way belt.
Excellent bag, came quickly. looks stylish. I recommend.
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The bag is great! For the summer-the most it! Everything is perfectly stitched. There was a little smell, but 1 night on the balcony and it weathered. Purchase satisfied
The bag fully corresponds to the description. Cool! I recommend! delivery 3 weeks
The bag is cute and compact. The size as in the photo is quite small, so you need to consider it when ordering. There's a strong smell. It was packed well, but since there was no lining, a little flattened.
The bag came quickly. All is well except for the letters. They're short.
Nice bag. There was not enough only packing inside, a little crumpled came. The strap is beautiful. By the way, the inscription on the third photo was rubbed, I just rubbed my finger ((and so the look is beautiful
The bag looks pretty. i don't know how much will stay in this stage
Spring handbag of pleasant flowers, was packed in a dust, the smell is minimal, the inscription is quickly washed with perfume. Inside is quite roomy: there is enough space for the phone, charger, passport and all sorts of small things. Delivery to Moscow is very fast.
Bag of glue. With a smell, I hope to fade. Janao was 13 days away. There are jambs on the decorative suspension. Fully opened strap-bag to the middle of the hips. The strap is good.
Girls, pay attention to the size. The handbag is very beautiful, the accessories are good, the size is as in the description of the store. Sticking thread was not, the smell is available, weathered after a couple of days in the air, packed well. Delivery to Ulyanovsk took 20 days. Im happy
Cute handbag, everything matches, took 3 weeks
Przepiękna handbag! Worth buying
The goods went just over 2 weeks, of which he was at the customs office of the Russian Federation for a week. All the way tracking. The smell is very small, quickly fade. On the right side a little uneven sewn, but come on, not particularly noticeable. Otherwise, everything is fine. A wide strap is as comfortable as possible for me. In the handbag there are 2 compartments and a small pocket. Phone (Honor 8X), keys, cards, something from the cosmetics will fit, and more I do not need. Everyone is happy, I recommend!
Cute handbag-clutch. For smartphone and lipstick. Worth your money. Pleasant blue color, strap. Embroidery on leatherette. Soft, odorless.
в принципе довольна, у меня огромный телефон и в неё помещается (это главное), вместительная, проблем с ремешком и застежками не обнаружено, выполняет свою функцию!
Nice little bag. The smell is weathered in a few days. The bag has 2 handles-very convenient