We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The backpack is huge. He'll probably fit anything. With delivery, the little one happened. Recommend.
Kuprinę gavome greitai, patenkinti.
nice and looks strong. one flaw: waist belt is very short...
The goods are super, liked, odorless, very roomy, came on a day before the declared number
I haven't used it yet. Description corresponds. Nice fittings.
Backpack big and durable. Waterproof available also seemed to buy.
I'm happy with the backpack, the stitching is good, and the nylon looks strong, now it needs to be tested and used.
Lining was torn
7 days delivery. The material is strong-took for skates and related equipment for skiing.
The product is normal, the locks at first glance are weak, let's see in Operation how they will work. The producer of the rekamendu description was confirmed.
Must come on February 9th, took today, a big good backpack.
Everything corresponds to the description. Very satisfied
Girly, fairly voluminous!()
Durable and convenient, inexpensive
As in the picture, light, just right.
The backpack came quickly, externally hlipenky, the threads stick out, roomy, for pokatushek the most it
Roomy, but without a rib of rigidity. For its price is the most.
Super fast delivery. This backpack is bigger that what I thought.
Good one service and very fast delivered.
Thank you very much very good backpack
Great backpack. Bought for 1116 rubles
Excellent and roomy! finally got all the clothes for the pool and the hall! A little lightning on the outer pocket is tugovata and simple... but, this small pocket can not be used! there is a vertical pocket for the docks, more convenient.
Everything is great!!! 5 + Recommend!!!