We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Large strong one voluminous backpack. There are internal and external pockets for little things.
Different color from the original photo
Very responsible store. The backpack came quickly. I liked it very much. I recommend it.
I order the fourth time. All like it
The shipping is fast! All Super! The bag is big, roomy and comfortable! I advise you!!!
The delivery was super fast! The bag is great. I love it!
Very good backpack reinforced I loved her
The backpack bag is made of a pretty thick tarpaulin, quite well stitched, the comfort of wearing is average.
Fast delivery at Moscow time. Thick burlap. Turned out to be more than the picture, super comfortable. Very satisfied
Super backpack. Huge. I took it to visit the bath. Everything fits in and there is still plenty of space.
The backpack is great.
Big, strong and very good
I ordered my father to Kazakhstan. it took 40 days. Dad is satisfied, says cool
In general, but it is better to take a small size, it is very difficult to fill the big one with things, you are unlikely to find a use for it, and if you do not fill it, it does not hold the shape and as a result it is very inconvenient on the body
Excelent material , would buy again
It is clear that it is not for hikes invented, but for a trip to the cottage is perfect. And the clothes will fit a lot and the street is not ashamed to walk and to the floor will not throw out. The material is straight durable. Looks original. I did not regret that I took a big one. And it seems to me that he at the airport in the cell measuring for hand luggage will easily climb
The backpack is huge! A bag with a 19-inch laptop fit and a lot of room left. Cloth is dense. Delivery sdek.
Great travel bag! Sewn well, came just before the deadline. It turned out to be very roomy. Product and store recommend!
Fast delivery is backpack good
Delivered on time, corresponds to the description.
Super deryug Class I will order more
I liked the backpack, I regret that I did not order Big size. Delivered quickly-in a week.