We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag, although it came in splomami in general liked, took specially black, so that it is not very visible, as I knew that the defective will come, despite the bubble of
Beautiful. It wudve been amazing to have it a bit bigger but
Bag very beautiful. True to AD.
I absolutely love this handbag it is beautiful
Chic bag looks expensive all whole came without creases locks work doubted about the size but it turned out my size take do not doubt
Goods did not reach
I order not for the first time, very satisfied with the goods and the store, the goods correspond to the description, the parcel came quickly. Recommend
It's a pity that I came a little crumpled, the whole species is spoiled. Hope to get out. And in general, the bag is beautiful.
The bag came faster than the deadline, thanks to the store. It turned out to be crumpled (despite the air frames inside) and there is a smell. I hope that the bag will straighten out and the smell will leave... In general, I liked the bag, I recommend it to buy.
It worked. The second time we order such a bag!
Thank you! The bag is great! Packed perfectly! I recommend the store and the goods.
Very nice bag but I thought it was a big bag. I recommend it.
Ļoti skaista Soma, bet transportējot ielocījusies Kaut gan iekšpusē Bija GAISA spilvens.
A good bag, handle tonkovat. Came well packed, fast enough
Description. Neat and nice bag, spacious. There is a little smell. There is a small negative-supplies zippered pockets on the interior is very weak and small. Lining of the rustling of fabric. Star of the shoot was not well packed (I asked store make good packing, to delivery was not creases). Bag come with dents and the audience at the bottom and the bottom (photo attached). In general, bag good, consistent with its price.
Bag came very quickly, as in the description, inside the filler of air, no fracture, did not communicate with. This put a star. Recommend and store and goods.
Very cute and practical
Came a little trampled.
Lindaaa! Already bought and bought again.
Arrived finally today looks good