We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
13.04 ordered. Came 21.05 Packed well. Not so big in volume The first track came back, sent with another. But the store did not report. As a gift put an elastic band. Everything suits.
I reached Germany in two weeks. Very satisfied, the material is very pleasant and the lining is well stitched. Advise
Доставка заняла , примерно, 1 месяца и 3 недели . Сумку положили в тонкий мешок и сложена в четверо. Но сама сумка быстро приняла форму, лишь впереди чуток смята и на буквах, возможно, отлежится ещё. Материал как бархат, мягкий и приятный. Внутри закрывается на заклёпку, и есть 1 кармашек. Ручки слабоваты, т к просто прошиты и сами тонкие, тяжёлое не поносишь. А4 вмещается спокойно. Имеется слегка неприятный запах, но выветрится. Соответствует указанному.
Delivery to Krasnodar was 20 days! Very nice bag! looks like a plush! the white inscription of the shell will fit everything, but not scary!!! and so very stylish looks!!!!
Fast delivery, consistent with the description
Fast shipping. The bag is excellent, not boring. At first I ordered in black, wrote to the store to change to gray or green, which he kindly did. Thank you. I recommend the store, I liked the bag. The seller is great.
I do not shoot the stars, but the handbag is flimsy. In particular, they confuse wrinkles on decorative letters (I'm afraid, cracked quickly) and the fact that small handles are purely decorative. The bottom of a strange cut, but it is convenient that thanks to it, the bag changes the style: from flat to rectangular. The accessories are simple, but working, the bag is light. The store also sent as a gift an elastic band for hair, for which he thanks, since the rubber bands are always in short supply for me :-)
Superine taše,,laukiau 22 dienas.Minkšta,kaip veliuras.tik vienas trukumas,kad nera užtrauktuko.butu geriau.
It took 9 days to reach Spain. It's just like the pictures. Very well sewn. The store has sent a gift hair rubber.
Fast shipping & Delivery, small handle, myślałam that material will be more rigid
сумка 10/10, правда надпись сделана под наклейку, так что думаю если сумку часто носить, то надпись отклеится!! а так все хорошо!!
I'm satisfied. Thanks to store!
Received in 1 month. Very nice and well packaged. The only little problem is that the handles are a little small for my hands (see photos). I like it a lot anyway
Delivery fast 3 weeks. The bag is cool. As in the sock will see. Everything corresponds to the description. I'm happy. 5 *!!!!
The order came quickly. Description corresponds. The bag is super. Seller recommend.
Доставка до Москвы 17 дней. Сумка шикарная! Темнее, чем на фото магазина, прекрасного винного оттенка. А наощупь... До сих пор не могу прекратить еë тискать. Она мягкая и гладкая, как дитëныш тюленя Еë не хочется выпускать из рук. Кроме того, весьма вместительная и удобная. Сшита довольно аккуратно. Изнутри хлопковая подкладка, небольшой кармашек и магнитная кнопка - просто и ничего лишнего.
The bag is cool, very roomy, the letters are all without damage, in general just super, yes for such❗❗❗Fast shipping!!!✅Recommend store
Roomy, Mila feel, more for spring and summer than the autumn. Adjustable strap length.
very good and fashion handbag, material very pleasant to touch, I will order more, thank you, store!!! 1000%!!!