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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Very cute but manifold hump is gone
It's fast ובדיוק as specified website
My son likes it, I have bought him several. I recommend
It's big and solid, it's nice to have a lot of backpacks in this one (ᐢ. ̫. ᐢ)
great material. will update review on durability
Good workmanship as described
For a 16.1 laptop victus is perfect and plenty is a big bag, I bought the 20 inch, if you weigh 100 kg and measure 164 is perfect for you, if you are a thin person this bag will be giant for you
First impression is positive. With only a few days of use I can give more accurate feedback, in the future I will do it. A caveat about the logo tide that came crooked, and so I did not put the maximum positive evaluation. Yes I recommend the purchase with this store and this backpack.
The backpack is good, voluminous, well-sewn, bought for travel on vacation. Many comfortable pockets. I advise this store .. I am very satisfied with the purchase.
Is very good
Woow
Very resistant backpack with many compartments. Very good material. Fantastic!!
Item was as described received well before the mentioned date within a week. Recommended store. Thanks
Duge Garna Iakisty, I recommend!
Very well, consistent with the photos and description.
beautiful bag! Exactly like the description! love it thank you!
Arrived before the estimated date. The backpack is as described in the publication. It is very wide and comfortable. I ordered the 29-inch.
Very good backpack. The second I buy.
After a week of use the bag is solid very large capacity a lot of storage in short nothing to say
Great backpack, very spacious, delivery arrived before the
Has come much earlier than expected, exact backpack to the photo
Very good product, it took a little more forecasted (2 days), the more this is because of the place where I die.
It's A great Backpack. My laptop fits perfectly inside its.
I liked it very much nice of you thank you we would always be together
great purchase. big and with a lot of room in it.