We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lovely backpack. My daughter liked it
The backpack is very beautiful and has the thick material seems to be good not tested yet, it took almost a month to arrive!
Perfect the backpack is great same as the video, the sewing is beautiful (let's see if it is good), the good finish
I ordered it from abroad for the first time. It arrived 1 month before the date told me. And thank you very much for the gifts❤️❤️
The backpack is good, the description corresponds. Son in delight
весь текст на рюкзаке на русском
The backpack is cool. 10 leninov/10. When I randomly chose a different color of the goods, I wrote to the store and the one said that will send me the color of the product. And he sent!! Wonderful seller, I recommend to everyone.
Полностью соответствует описанию. Получил что и ожидал. Вместительный, стильный, правда часть надписей отзеркалено, из недостатков - пожалуй лямки узковаты.
Пришёл быстро,отличный рюкзак.
Рюкзак супер всем рекомендую.
Matching the description
Рюкзак дашел за две с половиной недели, качество прекрасное, вместиьельный много дополнительных кормашков. Продавец порадовал небольшим подарочком (резинка для волос и красный шнурок на руку) покупкой довольна , продавец молодец.
The backpack corresponds to the description, the smell is not packed in a double package. Seller recommend! Separately thanks for the gifts. Delivery to Russia is fast, and then two weeks on tomozhna, as with tomozhni released after 3 days took from the point of issue
Backpack Bomb, soft, something Silk resembles. Delivery about one and a half weeks. I'll get the photos later.
The backpack is cool. I thought the inscriptions would be in a foreign language, it turned out to be Russian
Хороший рюкзак, всё как в описании. Рекомендую
All as in the description and in the gift rubber band For hair and bracelet! Has reached before the specified time!
Качество отличное. Подклад плотный. Вместительный рюкзак. Сын доволен.
I advise you to buy good things but not with toys
It's okay. As it will be worn, let's see.
Рюкзак пришёл очень быстро. Мне очень понравился! По описанию соответствует, качество отличное! К рюкзаку продавец положил маленький подарок:( резиночку и браслет). Спасибо большое продавцу за подарок и очень красивый рюкзак!!! Однозначно рекомендую всем покупать у этого продавца!!!