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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Very good, came quickly to!
Perfect and already came loaded
Excellent purchase! Very satisfied with the product and shipping. Recommend the store.
Excellent power bank! Robust and efficient!!
Working perfectly
Everything arrived in 2 weeks! quickly, the product is excellent... until the right hand bag...
Came very fast, packed not bad, matches the specified
The box and the inner plastic arrived broken. The power bank looks new. Seems to work properly.
nice store good item thanks
Arrived ahead of schedule, everything is fine!
All as described
Works perfectly and the fast charging picks up on the Type C port
The product arrived as it was in the description charged by 80 percent Let's see if it is real 20000 and then I will give the store respect
Thank you for the fast delivery, the product is as described. Made very well. I advise everyone.
Delivery fast weight heavy time will show
Very quickly sent everything as described to the store to respect
Thank you very much for the product, delivered to the door, I will test it. The appearance is good, 50-75% charged
The order came quickly. Received in 5post. Packed in factory box and strong mail bag. Was charged at 65-75%. There is a quick charge with two USB when connecting the cable, supporting fast charging. Very satisfied with the product. What he wanted, he got! Thanks to the store and shipping services.
The product arrived in full condition.
I don't want to go to the city center, but I don't want to go to the city center. Ale yakshcho porivnywati 3 so by himself, the yachto decilka rovoda, then this new thing is important to menche, the old man. Delivery of a puddle, a couple of days.
Fantastic product, arrived yesterday for me and already had a charge. I used it right away. Power Bank of respect. fantastic construction!
Arrived quickly, purchase satisfied
Arrived at 10 days, charged at 75%.
So far, everything works.
20,000 mAh this at 3.7 V-description 15 500 on the photo is a full charge at 5 V-so should it be 10900 on the photo the output at the same 5v + a few minutes by 12v and by 7 v QC QC works (took this model) So in principle, the goods correspond to the description The goods came very quickly, the body is pleasant. 1300r at the end of 2022G. I think such a device can be taken and cheaper, but if you need it, like me, a quick gift. Then this is what you need