We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For reliability to see in time because the zippers look fragile.
Really a nice spacious bag looking forward to using it
A great backpack. To see in time
Very satisfied, quite like in the photo, arrived 8 days before the scheduled date.
Pretty back bag, arriving a little bigger than I think but content to see in time. I recommend the store
Shape keeps well Inside one pocket without fastening on the back
Thank you to the store, all as expected.
Pretty, great and practical It smells strong plastic but it is new so it's normal and it will fade with time. Send ultra fast Barely received, I already customize and adopted
Backpack that is necessary, roomy. Already several such is, only the fabric is different.
Beautiful backpacks wallets. It fits perfectly the computer, collation, notebooks and everything I need. Excellent material and good metal closures
Good comfortable casual backpack bag.
Just like in the picture. It fits my computer, notebooks, pencils and my water bottle on the side. Excellent material and metal closures all good
Envoi rapide et soigné conforme à la description
Thanks for rapid delivering!!!!! Very functional backpack for travelling and everyday using!!!! It's the second time already I've bought this Model. I recommend it!!!!
איכות ממש טובה גדול אבל לא ענק, נוח על הגב, התיק עשוי מבד טוב לא ניילון בארץ עולה פי 3
Лямки немного тонковаты, будут резать плечи если сильно нагрузить. В остальном хороший рюкзак за свои деньги
Produit conforme à la description du vendeur. Produit profond. Si j'ai quelques chose à reprocher c'est qu'il y a pas beaucoup de mousse dans les bretelles.
Отличная сумка рюкзак для старшеклассников и студентов. Прекрасно входят учебники формата А4. Большой наружный карман. Цвет и ткань приятные. НО перегружать рюкзак не стоит.
Fastest shipping I’ve had, less than 2 week. The bag isn’t exactly black, more of a dried dark blue. Looks fine, hope it would last long!
Всё как в описании, пришёл быстро, качество хорошее. достаточно вместительный.
The color is slightly darker than I expected but the backpack is very spacious. It arrived earlier than expected.
очень прикольный рюкзак и доставка очень быстрая Большое спасибо
Cool backpack. I came quickly. Everything suits.