We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag cool I order the second time the first Burgundy. No demolition. Thank you very much to the store.
Cool bag. soft odorless
Is expected and arrived quick order
Cool Bag! Not big, not small. Myagonkaya. Three sections Super! For those who love to uniform, hard-it is not. But this bag is a miracle! Very much. Hlipkovatye handle. But that's okay. The rest
Beautiful, only size looks smaller, loved, recommend
Very soft purse
Very cute and get fast, nicely the packing came without any flaw
Absolutely love this. Great product.
Thin leather! But convenient three departments and for each own castle!
The bag really liked, I ordered it for the second time, only blue. The track was tracked, the parcel came quickly! Thank you store!
The bag match the description, super soft, three compartments. The bag is beautiful, thank you!
There is a flaw in the bag. even with a small load of the handle in the attachment places, the top above the edges of the bag is bulged. Almost thought of fixing.
A wonderful bag, my mother was pleased.
The bag is good, I recommend to buy, corresponds to the price, purchased at a price of 1224 rubles
The bag is super, very roomy, beautiful and comfortable. Shipping fast. Seller recommend. Looks expensive. I'm very happy. Thank you so much.
Very Nice and a great size with plenty of pockets.
Like the product you bought; just thought the color slightly darker than the ad, but it is something common happen.
The bag is good, light, thanks for the goods and a fast bag, but it confuses that the lining is very rustling, The store sent baby hair bands as a gift.
My wife chooses herself.
He arrived before the agreed day. I recommend the store.
Good and soft bag, first very stink, smell passed
A very good purchase, thank you! Extremely fast delivery time
Everything is very beautiful and exactly like in the photo. Thank you to the store for the gift
Bag is very beautiful. Delivery occurred very quickly.
very nice bag, I love it, thanks for your care