We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product, easy to install
like this very much
Second time I buy and very satisfied. Shipment was fast
Plastic, but it's fine, the faucet came up
brooke after one week
item received ahead of time. everything seems to be okay. am yet to use it.
I arrive soon I have not tried it yet but it fits the description
Everything came in one piece. The nozzle is plastic, but everything works, the pads were included. So for this price very good.
The product arrived complete
delivered fast and packaging was good. installed it with ease and currently works fine
After a long wait and finally received. No defectives was found.
Reliable store, correct item delivery in 3 days
Arrived quickly. Not yet installed, I will tell you. Thank you.
Just like in the photo. I haven't tried it yet but it seems good.
Good forgot to order pipe
Nice but not too strong
Has been hanging on the tap in the kitchen for several months, it is convenient to use and direct the flow of water at the expense of the hose, does not flow.
Very good to do business with you. Everything are just 100 % OK !!!! SUPER !!! A++++++++++++++++
Super!!! Fit very well. Does not spray water, the jet is soft, adjustable, rotates in a circle. Very comfortable. Thank you.
Very good package and delivery.. thanks.
Great, installed by itself))))
The product is good. Arrived within a month to Algeria. The length seemed a bit longer than I had expected. So if I have to use the tap, I remove it. If I have to reach farther places with water, I use this extension.
Works perfectly, it is as described.
What in the picture