We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Товар соответствует описанию. Доставка, правда, задержалась, но главное – он прибыл) Спасибо продавцу за обратную связь.
Качество на очень высоком уровне. Рекомендую!
The portfolio is good, for their money even one of the best options. But the delivery is terrible. When buying, the delivery was indicated by the Courier. Sent in the end to the point of issue. Then there was a replacement on The Courier, The Courier 1,5 weeks could not deliver the order.
Good backpack, roomy. 15 inch laptop fit with a margin, I think and 17 inches fit. Zippers to the very bottom, the backpack is unfastened 180 degrees. Everything is well stitched, the seams are even Thank you for the mouse mat as a gift.
Mochila excelente! Material muito bom, espaçosa e confortável.
Many thanks very cool backpack, we are very satisfied!
Everything is fine courier delivered to work at my request!
Отличный рюкзак! Пришёл за 2 недели . Продавца рекомендую!
Very satisfied!!!! All by description!!! And the store quickly answered questions!!! and thank you very much for such a cute mouse mat!!!
Super fast delivery.Well packaged and a nice mouspad as a gift. Thanks !!! !
Good construction materials. fabric and sawing are well done. the colour are like the picture. Super fast delivery to Italy ma y thanks for the store I'll shoo again in your store
Bag Top. Decorated really beautiful. Comfortable. No ability to steal. The really comfortable. Dividing right of cell in bag. Enough place להכל. Recommend. Very Very!!!!!
Very nice looking, good fittings
по России, а очень долго идёт
Рюкзак стоит своих денег, качество отличное. Доставили довольно быстро за 12 дней.
Рюкзак добротный, компактный, лёгкий. Ноут 15,6" впритык влезает. Есть зарядка. Доставка быстрая, до Томска две недели катился.
All as described
Swirls ゅうでんできるぶぶんがあって, very nice. The ばっ and ぜん sweating can of May. ひかくてき はやく とどき. Thank you.
Cool backpack, wide open, roomy