We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sent quickly. I ordered a simple model, but after payment the store reported that there is no simple model and I was sent more expensive, with a wire for charging and extra. pocket for the same price. I liked everything, I recommend the seller
The backpack is just super, all as in the description, came for 2 weeks before Kiev, odorless. I recommend the store and the product.
Due to the New Year's holidays, the delivery lasted more than a month. The post of the Russian Federation Long drove by sorting. There are no complaints to the bag-everything is fine. The size is just right, just fit everything you need and a little more. At the same time, everything is very neatly done and looks stylish. The back pocket is quite roomy. Inside, in addition to the main compartment, there is one large pocket and a small mesh with a zipper for small items. I myself do not like large protruding backpacks, for me an ideal option.
A good, compact backpack bag, let's see how it will be worn, sent quickly
The bag was a month. Everything is fine. But the disappointment is that I did not correctly choose the model and in the place of the bag with the ability to charge the bodies. Tablet I. td. I bought a regular one. Sorry. And so the bag is very good. The tablet climbed without problems. Sewn well. Threads do not stick out. No smell.
Good bag, fast delivery...
The bag is excellent, I'm happy, I came on time. Thank you to the store.
Thank you very much!! The product is super!! My son bought school, there are no textbooks, because. All electric. format, and notebooks climbed and a tablet with a pencil case. That's what they wanted!
2 weeks delivery to belgorod region. Neat bag. No smell. I advise
Just super. I climbed the pad 9,7 and the places are a bunch. Thank you. Even if the ipad in the case, also climbed. 4 photos can be seen.